Shipping & Returns
We ship all orders from our fulfillment partners with tracking and full protection.
Processing time: 1–3 business days.
Delivery time varies depending on your location, but most orders arrive within 5–12 business days.
Once your order is dispatched, you will automatically receive your tracking link by email.
Returns & Exchanges
We accept returns/exchanges within 14 days of delivery if the item is unused, unworn and in original condition.
To start a return, please contact us at support@lumieredor.com with your order number.
Non-returnable items:
• Final sale items
• Gift cards
• Used / worn jewelry
Damaged or wrong item
If anything arrives damaged or incorrect, we will replace it immediately at no cost.